Feature proposal #8813
open
Review how to handle reuse of baskets during lost payment disputes
Added by krileon almost 3 years ago.
Updated 7 days ago.
Start date:
15 December 2021
Description
I don't think putting the basket back into a pending state makes a lot of sense. The correct process is for the basket to be closed since the dispute for that payment was lost. Maybe a new button below the subscription to settle up the disputed basket OR create a new basket? Maybe a parameter to set what to do with the basket when dispute is lost (e.g. change to Pending)?
A parameter in CBSubs Stripe to select how disputed baskets should be dealt with will likely be the best approach.
There is no functionality in CBSubs to re-use a pending basket. The "A payment basket is pending in progress for payment for this. Are you sure that you didn't already pay for this? Here you can pay again:" banner is shown, but using a payment button will generate a new basket instead of attempting to pay the existing basket. So there needs to be changes to how this behaves in CBSubs core code itself.
This can't really be dealt with until #8839 is done as we can't re-use pending baskets as is.
- Target version changed from 4.6.0 to 4.6.1
- Target version changed from 4.6.1 to 4.6.2
- Target version changed from 4.6.2 to 4.7.0
- Target version changed from 4.7.0 to 4.7.1
- Target version changed from 4.7.1 to 4.8.0
- Target version changed from 4.8.0 to 4.8.1
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